How to Contact Us
Monday to Friday, 9am - 5pm, BFfC’s IFA can be reached on 0118 937 3740. Please ask for the duty worker if your social worker and/or their manager are not available or working on that day.
If you have any urgent matters, you could also e-mail: fostering.duty@brighterfuturesforchildren.org
Out of Hours Support (OOH)
BFfC’s IFA provides support outside of office hours and can be reached on 0118 937 3866. Please refer to the Out of Hours guidance for more detailed information.
Emergency Duty Team (EDT)
The EDT service is open at night and at weekends and is there to support you in safeguarding matters. They operate a call service and will respond to you as soon as possible. If no one is available when you ring, leave a message. You must contact the police first if you feel you, your family or the foster child are in any danger and do not wait for EDT.
Contact details
Telephone Number: 01344 351999
Available: 5pm to 9am weekdays, 24hrs on weekends and bank holidays
Website: Emergency Duty Service
Last Updated: March 26, 2024
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